Privacy Policy

We take your privacy very seriously

This privacy policy has been compiled to better serve those who are concerned with how their personal information is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your personal information in accordance with our website.


  • What information do we collect?
  • How do we collect your information?
  • How we use your information
  • Marketing
  • How We protect your information
  • What are your data protection rights?
  • Cookies
  • Privacy policies of other websites
  • Third-Party Disclosures
  • Third-Party Links
  • Google
  • Changes to our privacy policy
  • Privacy of Minors
  • Email Policies
  • Acceptance of Policy
  • How to contact us

What Information We Collect

When registering for our site, as appropriate, you may be asked to provide your name, email address, aircraft and other details in order to build your profile. We consider all information confidential.

How We Collect Information

We collect information from you when you enter information on our website or contact us via email.

How We Use Information

We may use the information we collect from you in the following ways:

  • To facilitate the necessary data operations in order for our software operations to function. These include (but are note limited to) things such as requesting fuel, flight plans, and accounting services.
  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To send periodic emails regarding your operation status or other products and services.

Your information is not transferred to third-parties except in the cases where you specifically grant permission.

It's important to note that your information is processed regarding the three principles of consent, contract, and legitimate interest.

  • Consent - Your information is provided to us under your own consent, which you have the option to withdraw
  • Contract - We specifically require your information to fullfil your requested operations with our software
  • Legitimate Interest - The information is processed in your legitimate interest


Our company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop our company from contacting you for marketing purposes or giving your data to other members of the our company group. If you no longer wish to be contacted for marketing purposes, please contact us.

How We Protect Your Information

We host our website and software with trusted third-party cloud service providers that maintain the highest levels of security and data compliance. An example of one such provider is Amazon Web Services. We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers. An external PCI compliant payment gateway handles all CC transactions.

What are your data protection rights?

Our company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that our company transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:


Cookies are small text files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember you and positions you have applied to. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to: Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, please note that many aspects of our services distributed over our website could become unavailable.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your personal information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


When someone visits this website we use Google Analytics, a third-party service, to track standard use behavior regarding usage and visits to our website. None of this data is personally indentifiable, and we collect it to guage the effectiveness and usage of our website.

Changes to this Privacy Policy and Right to be Forgotten

You can check for changes to our privacy policy by noting changes to this specific webpage. In accordance with contemporary international data regulations, AvHopper Aviation Services Limited respects your right to be forgotten and have your data removed from existence. Please contact us to initiate this process.

Privacy of Minors

None of the materials on our website are designed or targeted to anyone under the age of 18. We do not specfically market to anyone under 18 years of age.

Email Policies

We utlize both in-house software and third party providers in order to process and communicate with you over email. We collect and use your email address in order to correspond and communicate regarding the necessities of day to day business, as required. We also collect industry standard statistics regarding our newsletter in order to improve its effectiveness and relevance. We pledge to maintain compliance with international regulations regulating email contact, such as CANSPAM etc. If at any time you would like to unsubscribe from receiving future emails, you follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Acceptance of Policy

We assume that all users of our website and application have carefully read this policy and consent to its provisions. If a person does not agree with this privacy policy, then they should not use this website or our application. We reserve the right to change our privacy policy at any time, and continued use after any change implies acceptance of the revised policy.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

AvHopper Aviation Services Limited
Suite 4, 2nd Floor, The West Wing
Montarik House
3 Bedlam Court, GX11 1AA


Phone: +49 16097973805

Last Updated: 10 DEC, 2020

© 2021 AvHopper Aviation Services Limited. All rights reserved.

Unless otherwise stated, AvHopper Aviation Services Limited and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license included in the Terms of Service, all these intellectual property rights are reserved. This website is provided “as is” without any representations or warranties, express or implied. AvHopper Aviation Services Limited makes no representations or warranties in relation to this website or the information and materials provided on this website. You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.